ES
PTServices
Installation
- Guarantees the perfect operation of the platform, both at HW and SW level,
- Compliance with the manufacturer’s specifications.
- Specialized technical team with second level support to solve complex problems.
- Use of specific materials in wiring systems, both electrical and protective.
- Signature of the electric bulletin or CIE, when the operation requires it.
Service Desk
- Support service with first level assistance for any incident resolution that the user may have.
- Fast and efficient service for resolving incidents that do not involve attendance or remote second level action.
Remote monitoring and management:
- Specialized technical assistance, which through connection to a WAN, can perform tasks such as system restart or pre-diagnosis.
Maintenance
- Prompt response that returns operation to the load point in the event of a breakdown.
- It guarantees mobility and avoids problems that make not possible the vehicle use, and that can cause any other expenses in the trip.
- Extensive network of technical assistance points that, depending on the type of fault, provide a solution in NBD (Next Business Day).